Privacy Policy

HomePrivacy Policy

At IgniteData, accessible from ignitedata.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IgniteData and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in IgniteData. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Free Privacy Policy Generator.

Lawful Basis

We process personal data in accordance with applicable data protection laws, including the UK GDPR. Depending on the circumstances, we rely on one or more of the following lawful bases:

  • Consent
  • Contract
  • Legal obligation
  • Legitimate interests (where these are not overridden by your rights and interests)

Consent

Where we rely on consent, we ensure that it is freely given, specific, informed and unambiguous.

Where consent is required (for example, in relation to non-essential cookies), you will be provided with a clear choice to accept or decline.

You have the right to withdraw your consent at any time. This will not affect the lawfulness of processing carried out before you withdraw consent. You can withdraw consent by contacting us or by adjusting your preferences where available.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

Log Files

IgniteData follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, IgniteData uses ‘cookies’. These cookies are used to store information including visitors’ preferences.

When you visit our website, you will be presented with a cookie banner that allows you to accept, reject or manage your preferences for non-essential cookies. Non-essential cookies will only be placed on your device where you have provided your consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of IgniteData.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on IgniteData, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that IgniteData has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

IgniteData’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Security

We take reasonable steps to protect your information.

We have in place appropriate technical and organisational measures to ensure personal information is secured and to prevent your personal data from being accessed in an unauthorised way, altered or disclosed.

Access to personal data is limited to those who have a legitimate business need to know.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We do not charge a fee for responding to requests. However, we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or manifestly excessive.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

IgniteData does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Details

If you have any questions, please contact us.

If you have any questions about this privacy notice or wish to exercise your data protection rights, please contact:

Data Protection Officer (Richard Yeatman)

IgniteData

Email: legalandcompliance@ignitedata.com

Phone: UK: +44 118 453 0403, US: +1(302) 991-0762

Complaints

If you have concerns about how we handle your personal data, please contact our Data Protection Officer in the first instance.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

Helpline: 0303 123 1113

This policy is reviewed regularly to ensure it remains up to date.

Last updated: 01 April 2026, Next review due: 01 April 2027