GNITE DATA’s professional inbound and outbound clinical call centre, Clinical Connect, believe great communication is the key to better patient journeys.
By combining outstanding customer service, essential governance accreditations and high quality staff training, they provide your patients with the answers and support they need.
Healthcare and clinical research specialists.
Clinical Connect focuses exclusively on delivering high-quality services to the healthcare and clinical research sectors.
Their team’s experience is the result of many years spent working with the world’s largest pharmaceutical and healthcare organisations.
Their knowledge of NHS data, governance and ethics is supported by accreditations to handle special categories of personal data.
It’s very simple: an organisation is its people.
Clinical Connects philosophy is that by treating our staff well, they will treat our client’s patients well.
So on top of the usual training, they provide an environment which greatly benefits physical and mental well-being.
Communicating with patients can be tough, particularly those reaching the end of their lives, so Clinical Connect provide specialist coaching and support, including from one of the UK’s leading bereavement councillors.
Lots of people talk about patient centricity, Clinical Connect deliver it…
